Privacy Policy
We are committed to protecting your privacy. Please read this policy carefully to understand how we collect, use, and protect your information.
01. Information We Collect
Zentiq collects information you provide directly, such as your name, email address, phone number, moving details, service preferences, and payment information. We may also collect information about your location and property details necessary to provide accurate moving quotes and services.
02. How We Use Your Information
We use your information to provide moving services, generate quotes, schedule appointments, process payments, communicate service updates, improve our services, and comply with legal obligations. Your information helps us deliver personalized moving solutions and maintain service quality.
03. Sharing of Information
We may share your information with third-party service providers including payment processors, logistics partners, and insurance providers necessary to fulfill your moving services. We will not sell or rent your personal information. Information is shared only as necessary and under confidentiality agreements.
04. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information from unauthorized access, alteration, disclosure, or destruction. All payment information is processed securely through PCI-compliant payment systems.
05. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You may also opt-out of marketing communications. To exercise these rights, please contact us at move@zentiq.ca or call +18883920013.
06. Legal Requirements
We may disclose your information when required by law, court order, or governmental authority. We may also disclose information if necessary to protect our legal rights, prevent fraud, enforce our agreements, or protect the safety of our users and services.
07. Cookies and Tracking
Our website uses cookies to enhance user experience, track website performance, and analyze usage patterns. You can control cookie settings through your browser. We do not use cookies to collect sensitive personal information without your consent.
08. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.
09. Children's Privacy
Zentiq does not knowingly collect personal information from children under 18 years old. If we become aware that a child has provided us with personal information, we will delete such information immediately and terminate the child's account.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The latest version will always be posted on our website with the effective date. Your continued use of our services constitutes acceptance of these changes.
Important Notice
By continuing to access or use the Zentiq website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you have any questions regarding how we collect, use, or protect your information, please contact our team.